How to Pay Hosting Invoices via UPI

Azion Cloud natively supports UPI (Unified Payments Interface) across all Indian banking apps. Payments are processed in Indian Rupees (INR) with zero transaction fees and instantaneous automated service provisioning via our custom billing integration.

Whether purchasing a new service or paying a renewal invoice, our payment page generates a dynamic QR code pre-configured with the exact invoice total and a unique transaction reference code.

Follow these steps to complete an invoice payment:

1. Navigate to Your Invoice: Log in to the Azion Cloud Client Portal. Click Invoices from the top navigation bar and select the unpaid invoice you wish to settle.
2. Select UPI as Payment Method: On the invoice payment screen, select UPI (AzionGateway) and click Pay Invoice.
3. Choose Your Payment Mode (Desktop vs. Mobile):
   • On Desktop / Laptop: A high-resolution dynamic QR code will be displayed on screen with an animated 10-minute countdown ring. Open your preferred UPI app on your phone, tap Scan QR, and scan the on-screen code.
   • On Mobile Device: Below the QR code, tap the glowing "Pay Using UPI App" button. Your phone will present an app chooser allowing you to open Google Pay, PhonePe, or Paytm directly.
4. Verify Amount and Reference Note: The payment amount and payee display name will auto-populate.
   CRITICAL: Do Not Change the Transaction Note

   The UPI transaction note is pre-filled as INV-XXXX (matching your invoice ID). Do not delete or alter this note! Our automated verification daemon matches this exact reference to confirm your payment in real time.
5. Enter UPI PIN: Complete the transaction by authenticating with your 4-digit or 6-digit UPI PIN.
6. Wait for Auto-Confirmation: Keep your browser tab open. Our server polls payment status every 10 seconds. Within 5–15 seconds of your bank completing the transfer, the payment page will automatically turn green, mark the invoice as PAID, and redirect you to your active services dashboard.

Azion Cloud uses a custom server-side verification daemon (AzionGateway) rather than relying on manual staff approvals:

While 99% of UPI transactions settle instantaneously, banking network congestion can occasionally cause delays. Here is how to handle edge cases:

1. Money Deducted from Bank, but Invoice Shows Unpaid

If your bank debited the funds but the 10-minute timer on our website expired before the green confirmation screen appeared, do not pay a second time.

1. Open your UPI app (Google Pay, PhonePe, Paytm).
2. Navigate to your Transaction History and select the payment.
3. Locate the 12-Digit UTR (Unique Transaction Reference) or UPI Transaction ID (e.g. 431289456123).
4. Take a clear screenshot of the transaction receipt showing the UTR, timestamp, and amount.
5. Open a priority billing ticket in the Client Area or join our Discord Support Server and submit your invoice ID and UTR. Our team will verify the bank ledger and mark your invoice as paid within minutes.

2. Accidentally Removed the 'INV-XXXX' Remark

If you deleted the reference note before paying, the primary matching pass cannot auto-link the transaction to your invoice. Our secondary fallback pass will attempt to match by amount and timestamp. If it does not auto-activate within 2 minutes, submit your 12-digit UTR to support for instant manual linkage.

3. "Bank Server Busy / Payment Declined" Error

If your bank shows an error during PIN submission, the transaction was rejected by your issuing bank before reaching our gateway. Check your account balance or try completing the payment with an alternate UPI app or linked bank account.