Cryptocurrency Payments Overview
Azion Cloud accepts cryptocurrency payments globally, allowing customers without Indian banking access to purchase game servers, VPS instances, and bot hosting securely.
Each crypto transaction generates a unique deposit address and payment QR code. Once the required blockchain confirmations are registered by the network, your invoice is automatically marked as PAID and server provisioning triggers immediately.
| Cryptocurrency | Recommended Network | Average Settlement Time | Network Confirmations |
|---|---|---|---|
| USDT (Tether) | Tron (TRC-20) (Recommended for low fees) | 1–3 minutes | 1–3 confirmations |
| USDT (Tether) | Ethereum (ERC-20) | 5–15 minutes | 12 confirmations |
| Litecoin (LTC) | Native Litecoin Blockchain | 2–5 minutes | 4–6 confirmations |
| Bitcoin (BTC) | Native Bitcoin Blockchain | 10–30 minutes | 1–2 confirmations |
| Tron (TRX) | Native Tron Blockchain | 1–2 minutes | 1 confirmation |
Step-by-Step Cryptocurrency Payment Guide
Follow these steps to pay using any crypto wallet or exchange account:
- Select Cryptocurrency at Checkout: Open your unpaid invoice in the Client Portal. Under payment methods, select Cryptocurrency and click Pay Invoice.
- Choose Your Asset & Blockchain Network: Select the cryptocurrency you want to send (e.g. USDT TRC-20 is recommended for minimal fees).
- Copy Address or Scan QR:
The payment page generates a dedicated receiving address (e.g.
T...for Tron or0x...for Ethereum) and an exact crypto amount. - Send the Exact Amount from Your Wallet: Open your private wallet (Trust Wallet, Exodus, MetaMask, Phantom) or crypto exchange (Binance, Bybit, KuCoin, OKX, Kraken). Paste the receiving address and input the exact amount shown on screen.
- Account for Exchange Withdrawal Fees:
Crucial: Account for Network Gas & Withdrawal FeesWhen sending from an exchange like Binance or Bybit, the platform deducts a withdrawal fee (e.g. 1.00 USDT) from the transferred amount. Ensure that the NET RECEIVED AMOUNT matches the invoice total exactly. An underpayment will leave the invoice in pending status.
- Wait for Network Confirmations: Keep your invoice page open. Once your transaction broadcasts and the required blockchain blocks are mined, the page will update and redirect you to your active services.
Critical Blockchain Safety Rules
Crypto Troubleshooting & Finding Your TxID
If your cryptocurrency payment has not updated after sending funds:
How to Find Your Transaction Hash (TxID)
The TxID (Transaction Hash) is a unique 64-character alphanumeric identifier for your blockchain transfer (e.g. e72b4c91...).
- On Crypto Exchanges (Binance / Bybit): Go to Wallet → Withdraw → Withdrawal History. Click on your transaction to copy the TxID.
- On Self-Custody Wallets (Trust Wallet / MetaMask): Tap the token, open the sent transaction, and tap "View on Block Explorer" or "Copy Transaction Hash".
Handling Underpayments
If your exchange deducted withdrawal fees and the invoice received slightly less than the required total, the invoice will remain in pending. Open a support ticket with your invoice number and TxID. Our billing team will credit the received balance or provide a top-up address for the remaining fractional amount.
Need Assistance with a Crypto Transfer?
Submit your Invoice Number and Transaction Hash (TxID) to our billing department on Discord or via support ticket for manual verification.