Contact Us

Have a question or need help? We're here to assist you. Reach out through any of the channels below.

Discord Support

Join our Discord server to get fast, real-time support from our team. Open a ticket and our staff will assist you promptly.

Join Discord

Billing Support

For billing inquiries, payment issues, or account-related questions, log in to the billing portal and submit a support ticket.

Billing Portal

Email Support

Prefer email? Send us a message at the address below and we'll get back to you within 24-48 hours.

[email protected]

Frequently Asked Questions

Before reaching out, check if your question is already answered:

  • Server setup: Most Minecraft servers activate automatically within minutes after payment.
  • Billing: Manage invoices, renewals, and account settings at billing.azioncloud.com
  • Game panel: Access your server console, files, and settings at panel.azioncloud.com
  • Refunds: Review our Refund Policy for eligibility details.
  • Server status: Check real-time status at status.azioncloud.com

For everything else, don't hesitate to contact us through Discord or email. We're happy to help!