1-Click Single Sign-On (SSO) to Pterodactyl
Azion Cloud features seamless Single Sign-On (SSO) between our Paymenter billing portal and the Pterodactyl Game Panel. You never need to memorize or manually copy temporary panel passwords:
- Log in to your Client Portal (azioncloud.com/login).
- Click Services in the navigation bar and select your active server.
- On the service management page, click the prominent button: "Login to Pterodactyl Panel".
- Our backend securely authenticates your customer session via the internal route
/pterodactylv2/sso-login/{serviceId}, sets up an encrypted session token, and immediately drops you into your server's console in Pterodactyl.
Renewal Billing Cycle & Invoices
To ensure your game servers and VPS instances stay online 24/7 without interruption:
- Automated Renewal Invoices: Renewal invoices are automatically generated and sent to your registered email 7 days before your service expiration date.
- Flexible Payment Timing: You can pay the renewal invoice immediately upon receipt or anytime before the due date. The renewal payment extends your service from its original expiration date (you never lose days by paying early).
- Accepted Payment Methods: Renewals can be settled using UPI (Google Pay, PhonePe, Paytm) or Cryptocurrency (USDT TRC-20, BTC, LTC).
Suspension Grace Period & Automated Unsuspension
If an invoice remains unpaid after the due date, our system manages the service transition safely:
| Timeline | Service Status | Data & Server Impact |
|---|---|---|
| Due Date (Day 0) | Active / Pending | Server remains 100% online. Automated payment reminders sent via email and Discord. |
| Day 3 Overdue | Suspended | The container is paused to free node CPU/RAM. All server files, worlds, configurations, and databases remain 100% safe and intact. |
| Day 14 Overdue | Terminated | If the invoice remains unresolved after 14 days, the container is permanently decommissioned to release storage. |
PterodactylV2 lifecycle service intercepts the payment confirmation event and instantly calls unsuspendServer() via the Pterodactyl API. Your server is restored to active status within seconds without waiting for administrative staff.
Plan Upgrades, Downgrades & Cancellations
Upgrading Your Server Resources
Need more RAM, CPU cores, or NVMe storage as your community grows?
- Open your service in the Client Portal.
- Click Upgrade / Downgrade Options.
- Select your new plan tier. The system will calculate an exact pro-rata invoice for the remaining days of your current billing cycle.
- Pay the pro-rata invoice. Once confirmed, Paymenter automatically modifies your container's memory, swap, and CPU limits in Pterodactyl without altering your files or worlds. Simply restart your server from the console to load the new memory limit.
Requesting Service Cancellation
If you no longer need a service, navigate to the service page and click Request Cancellation. You can choose:
- Immediate Cancellation: Service is terminated immediately.
- End of Billing Period: Service remains fully active until the current paid expiration date, after which it will not generate future invoices.
Need Billing Assistance?
Our billing specialists are available 24/7 to assist with plan migrations, custom invoices, or payment inquiries.